PRODUCT & ORDERING POLICIES

At GLITZED BEAUTY BAR, we value your satisfaction and strive to provide a seamless shopping experience. Please review our product and order policies below:

COSMETIC AND LASH PRODUCT ORDERS

  • Due to the nature of our cosmetIc and lash products, all sales are final. For hygiene and safety reasons, we do not accept returns or exchanges on these items.

NON-COSMETIC PRODUCT ORDERS

  • For non-cosmetic & non-lash products, we accept returns or exchanges within 14 days of delivery under the following conditions:
  1. The Item is unused and in its original packaging.
  2. Proof of purchase (receipt or order confirmation) is provided.
  • Refunds will be issued to the original payment method once the returned item is inspected and approved. Shipping fees are non-refundable, and the customer is responsible for return shipping costs.

DEFECTIVE OR DAMAGED ITEMS

  • If your order arrives damaged or defective, please contact us within 7 days of receiving your order. Include your order number and photos of the damaged item. We will review the issue and provide a suitable resolution, such as a replacement or refund.

ORDER PROCESSING

  • Please allow 1-3 business days for order processing. You will receive a confirmation email once your order is shipped.

SHIPPING

  • Shipping times vary based on your location and the chosen shipping method. Delivery estimates will be provided at checkout. Please note, we are not responsible for delays caused by carriers.

ORDER CHANGES AND CANCELLATIONS

  • Changes or cancellations can be made within 24 hours of placing your order. After this timeframe, we are unable to modify or cancel orders as they may already be in processing or shipped.

LOST OR STOLEN PACKAGES

  • Once an order has been shipped, we are not responsible for lost or stolen packages. If you experience issues with delivery, we recommend contacting the shipping carrier directly for assistance.

If you have any questions or concerns about your order, please don't hesitate to reach out to us at 833 - 761 - 3771; or glitzedbb@gmail.com. We're here to help!